Returns & Exchanges
At Limoya, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether the fit isn't right or you have changed your mind, our streamlined process ensures a quick resolution.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original packaging with all tags attached, and include a copy of your packing slip or the printed RMA form inside the box.
Ship the Items
Affix the prepaid shipping label provided in your portal to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing