Frequently Asked Questions
Everything you need to know about shopping with Limoya
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Standard delivery typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress in real-time.
What is Limoya's return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please visit our returns portal to initiate a request and receive a return shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all Limoya products come with a 12-month manufacturer's warranty covering any defects in materials or workmanship under normal use.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.